Intuitive ITSM software, delivered by experts Empower your IT team to deliver rapid, efficient ITIL-aligned service.
Everything you need for IT, and Beyond, all in one place
Halo offers modern and intuitive ITSM, PSA and CRM software that is used by 100,000+ people worldwide. We’re committed to improving customer relationships and unlocking team productivity through digital workflows and automation.
DEDICATED TO IT TEAMS
Everything IT teams need to deliver results and collaborate effectively.
The Service Platform that Drives
the McLaren Formula One™ Team
HaloITSM will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best in service – to customers and employees alike.
Deliver exceptional service with a fast, simple, and fully configurable system. Fully tailored to suit your business, we grow with you as your needs change. Out of the box ITIL aligned, HaloITSM creates an easy onboarding experience to bring ITIL frameworks into your organization. We work together using HaloITSM’s collaboration tools to stay connected, keep to deadlines, and manage projects effectively.
Centralize your Asset Management
Integrate HaloITSM with your favorite apps
As a thought leader in the IT Service Management/Enterprise Service Management community, Excalibur has a proven track record of success across various industries and is committed to assisting your business in reaching similar success.
With consultants across North America, we can help you make the right decision for your organization. The possibilities that HaloITSM will bring to your organization are endless. Demo to delivery, we will help you unlock your full potential.
Explore Our Resources
Discover how Excalibur Data Systems delivers exceptional value as your end-to-end Cherwell partner. Browse our library of datasheets, service overviews, and testimonials to learn more about our capabilities and customer success.
Incident Managment
The purpose of Incident Management is to provide an established method to restore normal operation as quickly as possible in response to an event that yields adverse effect on business operations.
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Problem Management
Problem Management aims to help organizations identify the root cause of Incidents.
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Change Management
Change Management is a process that helps organizations optimize the benefits of needed system modifications while minimizing risk to the environment.
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Configuration Management
Configuration Management is the process that helps organizations maintain the information about, and the relationships between, enterprise assets that are critical to service delivery.
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Service Catalog
The Service Catalog is the foundation of any IT Service Management platform. The ability to organize and maintain this content is critical to ensuring customers can find what they need when they need it.
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Knowledge Management
Knowledge Management is the process of capturing, developing, sharing, and effectively using organizational know-how. Knowledge Management is critical to establishing credible and collaborative data and information for the benefit of end-users and IT staffers alike.
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