-
Administration for all the customers Cherwell environments​
-
Administration for Cherwell Asset Management (CAM)​
-
Creation or Modification of Dashboards​
-
Manage Service Catalog​
-
Manage SLA’s​
-
Update Mail Monitor Configuration​
-
Update Lookup Table Data​
-
Create Reports​
-
Update Customer Data
Follow Us On Social Media!
EasyVista is a leading IT software provider of end-to-end IT solutions including service management, remote support, IT monitoring, and self-healing technologies. EasyVista makes it easy for companies to embrace a customer-focused, proactive, and predictive approach to their IT service, support, and IT operations. Today, EasyVista helps over 3,000+ companies around the world to accelerate digital transformation, empower leaders to improve employee productivity, reduce operating costs, and increase employee and customer satisfaction across financial services, healthcare, education, manufacturing, and other industries.
We partner with many amazing Technology Leaders.
Click the logo's for additional insight into their valued offerings.
Halo Service Solutions is a privately owned software company, which provides ITSM platforms that can be installed on-premise or in the cloud. With built-in ITIL best practices, HaloITSM is relied upon in over 40 countries to provide a platform, not only for IT teams but for use across multiple departments. HaloITSM is a leading out-of-the-box platform, enhanced by bespoke configuration and development delivered by our experienced team to meet client needs.
In the Everywhere Workplace, employees use myriad devices to access IT networks, applications, and data to stay productive as they work from anywhere. Ivanti makes the Everywhere Workplace possible.  Ivanti connects industry-leading unified endpoint management, zero trust security and service management solutions to provide a single pane of glass for enterprises to secure and heal devices, and service end users.
Cherwell empowers organizations to improve service experiences and automate workflows using data that stretches across contexts and business units. The result is meaningful and measurable digital service transformation, delivered faster.
CG4 builds great Mobile Applications to help meet your asset tracking needs. Our first customer, in 1999, needed a tracking system to count inventory on supply carts in hospitals – they also needed it to integrate into PeopleSoft. From there, we've built several mobile solutions to track assets and inventory to integrate with many existing enterprise-level systems.
Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. Once discovered, Device42 intelligently groups workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications.
Improve your Customer Experience with our skills-based webchat that ensures the right subject matter experts are available at the right time to provide the right answers to end-user queries and incidents. As web-based chat moves to the preferred channel of communication for users, ConnectNow is the new Web Chat system that can communicate with multiple users and agents at a time, hence significantly increasing efficiency and productivity. Utilizing the latest technology, ConnectNow extends the concept of on-line chatting into an indispensable tool specifically designed for the end-user and support desk.
The world’s largest organizations choose AlertOps to solve their toughest collaboration and real-time communication challenges to protect business-critical services and continually deliver positive customer experiences. To learn more visit www.alertops.com
For nearly 15 years, Synapse Software has been on a quest to automate business process. From a social media campaign automation engine to a fully customizable automation platform to no-code/low-code developer tooling, Synapse Software is now going ‘beyond 2026’ with Cortex, a Cherwell Service Management archive tool that unlocks your historical data via a user experience long-time Cherwell users will appreciate.
Rezolve.ai provides instant employee support with a powerful chatbot that responds to employee issues and queries to reduces human effort. It makes effective use of the knowledge management system and auto-resolves issues anytime. With powerful machine learning and AI, the chatbot learns and adapts, and offers seamless transition from chatbot to support agent.
Resolve believes in the power of automation to fuel IT innovation and to enable you to achieve amazing things. We’ve been in this business for more than a decade, pouring our passion into building the #1 IT automation and orchestration platform on the planet.
Nothing makes us happier than helping our customers automate the unimaginable so they can take their organizations to new heights, not to mention making life in the IT trenches a little more fun along the way.
BeyondTrust is the worldwide leader in Privileged Access Management (PAM), empowering organizations to secure and manage their entire universe of privileges. Our integrated products and platform offer the industry's most advanced PAM solution, enabling organizations to quickly shrink their attack surface across traditional, cloud and hybrid environments.
sigmaGO is a Cherwell Certified Technology Alliance Partner specializing in mobile application development. We provide the newest method to remotely connect via Android or iOS mobile devices directly to your Cherwell Service Management system.
sigmaGO offers your mobile users the ability to enhance customer service capabilities with push notifications, live chat, manage Incidents, Requests, Approvals, customer satisfaction surveys, offline mode, multi-language support and much more all at your fingertips and reduce overall costs with the power of mobile connectivity.
DRYiCE is a dedicated and rapidly growing software division of HCL that delivers best-in-class implementations of AI for enterprises. Our exclusive products and platforms enable enterprises to operate in a leaner, faster, and cost-efficient manner, while ensuring superior business outcomes.
ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world.
Its IT infrastructure monitoring and AIOps solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation.
Syxsense is the world's first IT management and security solution that combines Vulnerability Scanning, Patch Management, and EDR capabilities. Download the Syxsense Secure datasheet here. Download the Syxsense Manage datasheet here.
Interested in a free trial? https://www.syxsense.com/excalibur-syxsense-trial.
Enterprise Technology Management (ETM) unifies asset visibility, lifecycle management, and process automation across your entire IT estate, allowing you to optimize resources, security, compliance, experience, and technology spend.
ETM is the single system of record and action for technology assets across IT (CIO), security (CISO) and finance (CFO) leaders, enabling their teams to align, make informed decisions and achieve business objectives.
​
​
Talend, a leader in cloud data integration and data integrity, enables companies to transform by delivering trusted data at the speed of business.
Talend Data Fabric offers a single suite of apps that shorten the time to trusted data. Users can collect data across systems; govern it to ensure proper use, transform it into new formats and improve quality, and share it with internal and external stakeholders.