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Administration for all the customers Cherwell environments
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Administration for Cherwell Asset Management (CAM)
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Creation or Modification of Dashboards
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Manage Service Catalog
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Manage SLA’s
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Update Mail Monitor Configuration
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Update Lookup Table Data
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Create Reports
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Update Customer Data
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The Halo Way.
It’s much more than just a company culture.
At Halo, ITSM software goes far beyond providing a quick fix. It is about building lasting partnerships founded on trust and mutual success. Our approach encompasses cutting-edge technology, innovative solutions, and, most importantly, a genuine dedication to providing service.
We understand that true excellence lies in delivering a level of service that goes above and beyond the norm. Even our most fundamental offerings set us apart from the competition, as our relentless commitment to excellence is deeply ingrained in everything we do.
By embracing a customer-centric mindset, remaining open and transparent, and providing skilled and personalised support, we have shown that it’s our culture that ultimately drives our success.
We can’t wait to show you why we are truly a company like no other.
DEDICATED TO IT TEAMS
Everything IT teams need to deliver results and collaborate effectively.
DEDICATED TO MSPS
Helping Managed Service Providers deliver IT services to clients.
DEDICATED TO SUPPORT TEAMS
Engage with every customer. Anywhere, anytime.
The Service Platform that Drives the McLaren Formula One™ Team
HaloITSM will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best in service – to customers and employees alike.
Deliver exceptional service with a fast, simple, and fully configurable system. Fully tailored to suit your business, we grow with you as your needs change. Out of the box ITIL aligned, HaloITSM creates an easy onboarding experience to bring ITIL frameworks into your organization. We work together using HaloITSM’s collaboration tools to stay connected, keep to deadlines, and manage projects effectively.
Centralize your Asset Management
GROUP TOURS
Integrate HaloITSM with your favorite apps