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Administration for all the customers Cherwell environments​
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Administration for Cherwell Asset Management (CAM)​
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Creation or Modification of Dashboards​
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Manage Service Catalog​
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Manage SLA’s​
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Update Mail Monitor Configuration​
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Update Lookup Table Data​
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Create Reports​
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Update Customer Data
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Intuitive ITSM software, delivered by experts
Empower your IT team to deliver rapid,
efficient ITIL-aligned service.
Who Is EasyVista?
PRODUCT LINEUP
EV SERVICE MANAGER
Service Manager is ITSM software with the sophistication to support the most complex ITI L requirements — but with the agility required to make ITSM easy to use and easy to deliver.
EV SELF HELP
Self Help is an intelligent knowledge management platform that makes it easy to automate answers for employees and customers. This essential software powers chatbots, virtual agents, portals and other self- service channels.
EV REACH
EV Reach’s process automation technology and remote support access integrated with EasyVista’s solutions creates a comprehensive and exhaustive view of all IT Services from infrastructure to end points.
EV OBSERVE
EV Observe is a monitoring platform for network, loT, IT infrastructure, cloud, and applications that delivers an end-to-end service experience.
Develop Effective Workflows
Integrate EasyVista With Other Systems
As a thought leader in the IT Service Management/Enterprise Service Management community, Excalibur has a proven track record of success across various industries and is committed to assisting your business in reaching similar success.
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With consultants across North America, we can help you make the right decision for your organization.
Demo to delivery, we will help you unlock your full potential.