Blog | Excalibur Data

Announcement: HaloITSM ChatGPT Integration

Apr 6, 20232 min read

Announcement: HaloITSM ChatGPT Integration

HaloITSM ChatGPT Integration The seamless integration between HaloITSM and ChatGPT comes with several built-in use cases that are easily...

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Apr 6, 20234 min read

HaloITSM - New Features Q1 2023

Despite a shortened release cycle, the first quarter of 2023 has seen several software updates released for HaloITSM, with various new...

Getting Started With IT Asset Management

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Nov 16, 20214 min read

Getting Started With IT Asset Management

In our recent webinar with our partner CG4, we explored the best strategy to get started with IT Asset Management. You can view the...

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Aug 24, 20214 min read

Extending Workflows with HaloITSM

Selecting an ITSM/ESM partner is an important decision, but it can become riddled with complexity if you’re not sure what features you...

Surviving The Switch: What You Need to Know About Switching ITSM Tools

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Jul 1, 20212 min read

Surviving The Switch: What You Need to Know About Switching ITSM Tools

Research shows companies switch or change their ITSM tool once every four years. But, depending on the needs of the business and the...

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Jun 8, 20212 min read

Common Questions Answered: HaloITSM

Excalibur Data Systems has partnered with Halo Service Solutions to bring intuitive ITSM/ESM Software to our customers. HaloITSM provides...

Chat & Chatbots: The Customer Support Story

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Apr 27, 20213 min read

Chat & Chatbots: The Customer Support Story

Chat and Chatbots have become a topic of much discussion as organizations endeavor to pivot and continue to provide an outstanding...

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Mar 23, 20214 min read

Success Across Verticals

Since our founding in 1998, Excalibur has provided a high level of service that has allowed our clients to achieve success through the...

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Mar 2, 20214 min read

Top 10 KCS Questions

In 2020, Excalibur Data Systems hosted a 3-part webinar series on KCS (Knowledge-Centered Service). You can learn more about KCS at...

Excalibur Announces Partnership with Halo Service Solutions to Bring Intuitive ITSM Software

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Nov 17, 20202 min read

Excalibur Announces Partnership with Halo Service Solutions to Bring Intuitive ITSM Software

PITTSBURGH, Nov. 17, 2020,/PRNewswire/ -- Excalibur Data Systems, a pioneer of IT Service Management (ITSM) and Enterprise Service...

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Oct 13, 20202 min read

Flying High with Excalibur and Cherwell

Excalibur Data Systems took flight as a partner with Cherwell over a decade ago. The journey has been an exciting one with many twists...

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Sep 9, 20202 min read

Excalibur Data and ScienceLogic Announce Partnership to Bring Outcome-Based Automated IT Operations.

PITTSBURGH, Sept. 10, 2020 /PRNewswire/ -- Excalibur Data Systems, a pioneer of IT Service Management and Enterprise Service Management...

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Aug 29, 20203 min read

Excalibur Data Systems joins HCL Technologies DRYiCE™ Software as a channel partner.

Pittsburgh, PA – August 30, 2020 – Excalibur Data Systems, a pioneer of IT Service Management and Enterprise Service Management...

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Aug 19, 20203 min read

Resolve Joins Forces with Excalibur Data Systems to Advance IT Service Management Maturity.

CAMPBELL, CALIFORNIA - AUGUST 19, 2020 -- Resolve Systems®, a leader in IT automation and AIOps, is pleased to announce its partnership...

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Jun 25, 20202 min read

Syxsense and Excalibur Data Systems Announce Partnership to Bring Endpoint Security to Customers

ALISO VIEJO, Calif.-June 25, 2020-PRLog-- Excalibur Data Systems, a pioneer of IT service management and enterprise service management...

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Feb 6, 20202 min read

Excalibur Data Systems and AlertOps Announce Partnership

Excalibur Data Systems and AlertOps Announce Partnership to Help Customers Accelerate Response During Major Incidents and Automate...

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Jan 30, 20202 min read

Excalibur Data Systems and sigmaGO Announce Partnership

Excalibur Data Systems and sigmaGO Announce Partnership to Bring sigmaGO to Cherwell End-Users and Technicians PITTSBURGH, Jan. 30, 2020...

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Dec 10, 20192 min read

Excalibur at Clear 2019

September 30th - October 3rd 2019 Nashville, TN Excalibur Data Systems has been a proud partner of Cherwell for many years, this year at...

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Aug 22, 20192 min read

Excalibur Data Systems and Cherwell Host First Halifax Event

August 21, 2019, 10:30 AM to 2:00 PM CUT Steakhouse Halifax, NS, Canada Enterprise Service Transformation: Making Work Flow As digital...

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Jul 15, 20193 min read

Excalibur Data Systems and FixStream Announce Partnership to Deliver AIOps to IT Service Management

SAN JOSE, Calif. and PITTSBURGH, July 15, 2019 /PRNewswire/ -- FixStream, a pioneer in solutions for Artificial Intelligence for IT...

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