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Successful Strategic Solutions

it service

IT SERVICE MANAGEMENT

Excalibur Data has more than 20 years of experience helping organizations to successfully implement ITSM toolsets to automate ITIL based processes for Incident Management, Problem Management, Change Management, Configuration Management / CMDB, Service Catalog, Enabling Self-Service, Knowledge Management, and more.

By understanding and addressing the specific requirements of each customer, we deliver personalized ITSM support, planning and project management that results in improved technology infrastructure and faster time to value. Our team of highly trained and certified experts will work with you to examine your specific needs and work collaboratively to integrate, automate and converge your ITSM operations.

  • Strategic Advisory Services
  • Education & Certification Services
    • Cherwell Software
    • ITIL
  • Software Implementation Services
    • Cherwell Software
    • Bomgar
    • FireScope
    • ComAround
  • Assessment Service
    • TIPA

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